Privacy Policy

Effective Date: April 10, 2025

At Hansons Catering, we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, and store your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Hansons Catering is a catering business based in the United Kingdom, providing private and corporate catering services.

Our contact details are:

Hansons Catering
B28, BRE Business Park, Bucknalls Lane, Garston, WD25 9NH
info@hansoncatering.co.uk
01923 247047

2. What Information We Collect

We may collect and process the following personal data:

• Your name and contact information (email, phone number, address)
• Event details and dietary requirements
• Payment and transaction information
• Website usage data (e.g. IP address, browser type, pages visited)
• Any communication you send us (emails, contact forms, etc.)

3. How We Use Your Information

We use your data to:

• Manage and deliver your catering bookings
• Communicate with you about your event or enquiry
• Process payments and send invoices
• Improve our website and services
• Send occasional marketing communications (only with your consent)

4. Legal Bases for Processing

We rely on the following lawful bases to process your data:

• Contractual obligation: to provide catering services
• Legitimate interest: to improve services and communicate efficiently
• Consent: for marketing communications (you can withdraw at any time)
• Legal obligation: for tax and accounting purposes

5. How We Share Your Data

We do not sell your personal data. We may share it with:

• Service providers (e.g. payment processors, email platforms)
• Professional advisors (e.g. accountants, legal teams)
• Authorities if required by law

All third parties are required to respect your data and comply with data protection laws.

6. How Long We Keep Your Data

We retain your personal data only as long as necessary:

• Booking and payment records: up to 6 years (for tax/legal purposes)
• Enquiry and event information: up to 12 months after the event
• Marketing preferences: until you unsubscribe

7. Your Rights

Under UK GDPR, you have rights including:

• Access to your data
• Correction of inaccurate data
• Erasure of your data ("right to be forgotten")
• Restriction of processing
• Objection to processing
• Data portability

You can exercise these rights by contacting us at [insert email].

If you're unhappy with how we’ve handled your data, you can lodge a complaint with the Information Commissioner's Office (ICO):
https://ico.org.uk/

8. Cookies and Website Tracking

Our website may use cookies to improve your browsing experience. You’ll be asked for consent when visiting our site for the first time. You can manage or disable cookies in your browser settings.

9. Changes to This Policy

We may update this Privacy Policy occasionally. The most current version will always be posted on our website.

10. Contact Us

If you have questions about this policy or your data, please contact:

Hansons Catering
info@hansoncatering.co.uk
01923 247047